Support — ListaPax

Questions, suggestions or issues? We are here to help.

Direct contact

We reply within 2 business days.

Frequently asked questions

How do I register an aircraft?

Go to Records → Aircraft → + (top right corner). Fill in registration, ICAO type (e.g. P34T, C172), operator and manufacturer. After saving, scroll down and add Pilot in Command, Co-pilot and Flight Attendants as needed.

How do I import passengers from a spreadsheet?

Available on ListaPax PRO. Go to Records → Passengers and tap "Import .csv". Download the template, fill it in Excel/Numbers/any spreadsheet app, save as .csv and select it in the app. Auto-detects UTF-8, Windows-1252 and MacRoman encoding.

Is ListaPax PRO a subscription?

No. It is a one-time payment, no auto-renewal. You pay once and unlock forever, on all devices signed in with the same Apple ID.

I bought PRO but lost my iPhone. How do I recover?

Tap Settings → Unlock ListaPax PRO, then Restore purchase. Apple revalidates your purchase on the account and PRO is reactivated.

Does the app send my data to any server?

No. ListaPax is 100% offline. Everything you register stays only on your iPhone/iPad. See our Privacy Policy for details.

How do I generate the GENDEC?

Create a flight on the Flights tab (pick aircraft, passengers, date and routes). At the end tap "Preview GENDEC". You can print, send by email or share via WhatsApp/AirDrop.

Can I use it on iPad?

Yes. ListaPax is universal — works on iPhone and iPad with the same account.

Are my data backed up?

ListaPax uses the iOS Documents folder, which is automatically included in iCloud Backup. If you have iCloud Backup enabled in Settings → Apple ID → iCloud → Backup, your data is safe and restored when you restore or switch devices.

Report a bug or request a feature

Send an email to contato@eleven.aero with:

What happened (or what you would like to see in the app)
iPhone/iPad model and iOS version
App version (visible in Settings)
Screenshot if possible